Privacy Policy

Introduction

GrahMitra is a local shopping app that makes it easy to order groceries, daily essentials, and other products from nearby stores. Our platform connects customers with trusted local retailers, providing a fast, convenient, and reliable shopping experience while helping local businesses grow.

Whether you need groceries, fresh fruits and vegetables, dairy products, household items, personal care products, snacks, beverages, or other everyday essentials, GrahMitra brings your local market to your fingertips.

Location information

Our app requires location access to provide its core functionality. The user's location is used to deliver location-based services, display relevant nearby information, and improve the accuracy of app features. Location is accessed only when needed for these features and is not used for advertising purposes. Users can control or revoke location permission at any time through their device settings.

Camera and Gallery Access

Camera and gallery access is used for uploading profile pictures, vehicle photos, and driver verification documents. We do not access your camera or gallery without your permission.

Notifications

We collect your device Firebase Cloud Messaging token to send ride updates, trip reminders, verification status updates, and important service alerts. You may disable notifications at any time.

How We Use the Information

We use the collected information to create and manage user accounts, match drivers and riders, display accurate location-based rides, verify driver identity, send notifications, improve application functionality, and maintain platform safety. We never sell personal data.

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